Upon opening the box I found that a crank handle had never been shipped. Paid 500 for something that didn't even get to use once. This 18 inches wide crossbow is compact. It shows and says this bow comes with an illuminated scope. Features that match other popular bows by Barn… Final Verdict This Recruit Recurve is a pretty decent crossbow for both beginners and experienced hunters. Barnett Outdoors LLC If you want to see which Barnett crossbow is the best one for you, read my reviews because I have reviewed Barnett quad 400 crossbow, Barnett jackal crossbow, Barnett predator crossbow, and other pretty impressive models. I thought they must have just hit the wrong button and accidently hung up. CUSTOMER SERVICE NUMBER 1-269-281-1951 MON-SAT 8 AM– 5 PM EST. They even threw in a free hat, nice touch. I won't be paying for any Plano products in the future. Every email has gone unanswered. The crossbows’ safety on the affected triggers is black. The first break-action crossbow is a revolutionary design featuring a built-in automatic cocking system. Barnett Crossbow Synthetic RC150 String 16055. Don't trust the 59 second video clip of this crossbow. I'll make sure get word about this out and warn people about your shady business practices. Small in size, big on performance, the new Barnett recruit bow is perfect for women, the smaller framed or up and coming hunter. The crosshair recticle was missing. Well it wasn't missing it was loose and rattling around the bell of the scope. DO NOT BUY A BARNETT CROSSBOW! Other than that it seems a quality bow. © 2021 Trustpilot A/S. The sensor that detects whether an arrow is properly loaded can malfunction, which can cause the crossbow to fire unexpectedly, posing an … So, given this, I've increased my review to 3 stars. Problem solved.The 2 salesman I spoke to at Bass Pro Suwanee said they both tell everyone to not buy Barnett because of their shallow cam groove. It is a great crossbow purchase for intermediate and experienced level crossbow users. Basically I have been robbed!! In this case I am reviewing Barnett Crossbows' customer service, or lack there of. SORT BY: POPULARITY. I’ve tried numerous times to get a replacement but without success. The arrows that are included with the Barnett Recruit Recurve are suitable for target archery but may not be suitable for hunting. Our products' strength and precision have led to successful hunts for decades. Contact the Barnett service department at (800) 237-4507 for a return authorization number (RA#) prior to sending the unit. The limb cracked this time. I called about it and was given the run around. Shipments without an RA# issued and listed on the outside of the shipping box will not be accepted. Customer Service Categories As it is the case with all Barnett Crossbows, you will get the excellent customer service to help you with any problem you may encounter while using the bow. In fact they aren't doing anything at all. 7. I called Barnett as soon as they opened. As stated in the description it would work for the bow brand Barnett it is designed for. After having my Wildcat C5 misfire tangling the cocking string around my hand and almost breaking my fingers. Fraud,false advertising and lies. Our dealer said he was concerned as the bows he deals with are obligated to carry/offer replacement parts for 10 years. I bought a whitetail str 2 years ago , didn’t d shoot more than 20 arrows . It features an adjustable butt pad and custom composite laminated limbs. The next time, I was on hold for several hours, someone picked up and then immediately hung up without saying a word. In this case I am reviewing Barnett Crossbows' customer service, or lack there of. 5. Thankfully I had no trouble with the retailer processing a return. I've been calling and emailing Barnett for 3 … Our Price: $15.99. WORST customer service I've ever dealt with. Best Barnett Crossbows Review 1)Barnett Outdoors Brotherhood Crossbow Barnett Outdoors Brotherhood. He did it just to upset me even more. Have to restring so often so as to be an unviable product.Then I bought a Ravin R29X. The company that sold me the crossbow and they dont even have any connections to them. Ordered a Whitetail Hunter Pro package. Except as may be prohibited by state law, Barnett Crossbows assumes no liability for incidental, consequential, or special damages or expenses of any kind. It features a smooth, 3.5-pound trigger pull that makes firing easy and quick. If I knew that’s how they treat customers I would never buy Barnett brand. Good job guys!! Get your 2021 crossbow directly from Barnett. 2. I've been calling and emailing Barnett for 3 months straight. I actually had them on my cell phone next to me while I worked all day and they never picked up. Barnett Crossbow Revolution / Quad 400 Replacement String 16163. Our Price: $49.99. Pursuant to GDPR and/or other privacy rules we require affirmative consent. Ever sense Plano purchased Barnett, they have dropped to the bottom of the barrel in absolutely EVERY category, and to top it off they then abandon you after they've taken your money... Trust me, just pay a little more, get a better bow, save yourself all of the hassle and disappointment; because that is ALL that Barnett represents now. I have had a few issues with customer service and they always have taken incredible care of … It comes with a complete accessory package, including a quiver, two arrows, rope cocking device and a … Barnett customer service is very professional when it comes to resolving the problem you may find with your crossbow. Having the safty right alongside the string locking mechanism on my model of crossbow got in the way of … Transportation charges/shipping charges to and from Barnett’s service center are also not covered. I wrote five emails with no reply then finally called them and all they did was give me the run-around! By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you are accepting the use of cookies. Monday - Friday The quiver broke immediately. They were able to contact Barnett customer service, and where quite shocked when they were told there are NO REPLACEMENT parts available. Barnett Predator 430 Crossbow Review – Best Overall. I purchased crank cocking device using my PayPal, I called them almost two weeks later and they telling me that my order was canceled without letting me know via email or phone call! Introducing the HyperFlite ™ arrow: Barnett's revolutionary small diameter arrow designed specifically for use with Hyper ™ series crossbows. Crossbow is still in excellent condition and comes with all the original parts and packaging. Thank you! Of course I entered an automated system that gave me the option to get an automatic call back. I got it as an aid for cocking my 150lb Manticore. If you thought crossbows could only shoot standard diameters – think again. Barnett is one of the most famous brands of crossbows and they have a huge variety of models in their offer. I have a wildcat C5, shot maybe 20 times, now the arrow is released when you push the safety off. Mail to: To keep your weapon operating at its best, you can acquire a Barnett crossbow case available in several designs. This website or its third-party tools use cookies to understand how you use our site and to improve your experience. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. I truly enjoyed this crossbow until this year when one of the limbs cracked and the cams bent.