Need a new driver? kindly try to have the headset in USB/Wired Mode Press hold the mute button While holding the mute button switch to wireless mode Release the mute button after 15 seconds. Hey guys, I just got this headset yesterday and it works great but theres a push button to mute the mic but it works on the first click sometime but others i need to keep clicking it over and over to get it to work or even have to unplug it and replug it from the computer to take the mute option off, is my headset not working right or am I not using the mute option correctly? This helped out a ton! Assuming that LGS sees your headset after doing the above, we can proceed to the firmware update. it works but bright light stays on. Hi, I did all of the steps you mentioned but when I start the firmware update the headset starts glowing red and says:"Please connect your Logitech G933 USB data cable and receiver to continue. 1-16 of 443 results for "logitech headset microphone not working" Logitech USB Headset H390 with Noise Cancelling Mic. Bluetooth troubleshooting for Logitech Bluetooth Mice, Keyboards and Presentation remotes Try these steps to fix issues with your Logitech Bluetooth device: My Logitech device doesn’t connect with my computer, tablet or phone; My Logitech device has already been connected, but frequently gets disconnected or laggy If none of that works, could you let me know at which step it failed? Hold down the power button until the headset turns on. reboot your computer This is the place to talk about Logitech G hardware and software, pro gaming competitions and our sponsored teams and players. Though I think after all of this I'd be looking to RMA the headset if possible. Nos partenaires et nous-mêmes stockerons et/ou utiliserons des informations concernant votre appareil, par l’intermédiaire de cookies et de technologies similaires, afin d’afficher des annonces et des contenus personnalisés, de mesurer les audiences et les contenus, d’obtenir des informations sur les audiences et à des fins de développement de produit. You're signed out. Now test the microphones properly and see if the issue has gotten fixed. Now, in this tab you should see a slider with a number representing the amount and a little speaker icon. Power On / Power Off - Slide the … If so, you're in luck! Glad to hear that it worked! Thank you BlackDreaming. i had to remove the battery but this work thx ! It did not work. We love getting feedback and hearing about your experiences with your products. "Good day, sorry to hear that you are having issues with our corsair headset. Edit: The Firmware changed to v27 so you have to install that instead of v25. For me it was v27. Hey there. Helloes So i got me a new headset. Great! So i did this. Pour autoriser Verizon Media et nos partenaires à traiter vos données personnelles, sélectionnez 'J'accepte' ou 'Gérer les paramètres' pour obtenir plus d’informations et pour gérer vos choix. This is a problem because Logitech keeps spamming the screen with update notifications and I cant access headset settings. Yes I need help on this as well. Solution 3: Updating Firmware. copy and paste the following line, including the quotes "C:\Program Files\Logitech Gaming Software\FWUpdate\G933\G933Update_v27.exe" /force. Click Start > Control Panel > Hardware and Sound > Power Options > Change Plan Settings > Change Advanced Power Settings > USB Settings > USB Selective Suspend Setting. USB Logitect H540 problem - USB device not recognized Hi Need help, Im running Dell Optiplex 9030 AIO Series which the realtek builtin audio is no problem but when I plug my USB Headset Logitech H540 at first its ok after a while the headset is not working. The mute light worked at first, now it almost never goes red when on mute. Thanks. Découvrez comment nous utilisons vos informations dans notre Politique relative à la vie privée et notre Politique relative aux cookies. Was not intended for it to have voice recorded And it did not record any voice at all, but lets just say that when i have a laugh, i do indeed have a good laugh. [Twitter](https://twitter.com/LogitechG), Looks like you're using new Reddit on an old browser. Thanks op! Up Next. Sound in the laptop is ok, and I can mute it, but I want the light that indicates when muted to work. As expected, I knew this wouldn't be the most comfortable, but I was ok with that. I had the same problem, but i found out that if i just use windows to mute/unmute my mic i works again. Hey buddy. Wonder what caused it.. kinda buggy for a high end headset. Logitech G533 Wireless DTS 7.1 Surround Sound Gaming Headset Working CW3977. I think i have tried everything to bring back my headset work correctly; contacting support for 2 months and still can not get the answer how to fix them. It didn't work for me but I hope it works for others. Logitech H540 Mute Light Not Working. My headset was working great for weeks and then I left it plugged into my computer not being used for a couple of weeks.. suddenly it wouldn't do anything, just the red light on the mic was on. To get the mute light to come on, I have to either jiggle the cord or tap the circular section where the mute light is, then it will turn on. Has this happened to you again since then? Old firmware (v 98.2.25) with this firmware i'm able to see headset via LGS or G Hub ; also can edit lights/sound eq etc. - When charging is complete, the LED indicator will turn off. everyone read the instructions carefully and follow them ALL! The item may have some signs of cosmetic wear, but is fully operational and functions as intended. A corsair void stereo gaming headset. You can try all these steps and at the part where you open the command prompt you just open the folder "C:\Program Files\Logitech Gaming Software\FWUpdate\G933" and double click on the file in there. In rare cases, the firmware of your Logitech headsets may not be updated or might not be working correctly. Certified devices work (plug & play) with no extra configuration required, and offer call control with Microsoft Teams and Skype for Business. [Webpage](http://gaming.logitech.com/) Followed instructions carefully and it worked perfectly! Forcing the update is not necessary. But it can't sense when i connect the USB cable. :( I know it wasn't the battery because after it booted back up with the battery in it was 100% - very strange. If the above doesn't work, unplug the usb cable, remove the battery in the right ear cup, reconnect the usb cable, then attempt the firmware update through the administrative command prompt again. Thank You So Much! Item specifics Condition: Used : An item that has been used previously. Also, the mute button on the headset doesn't activate the actual mute button in Skype conferencing, which didn't surprise me as stated above. It did not happen to me since the firmware update. Until Logitech fix this (like they would as the G933 this has this problem) just unplug the USB and plug it back in, it's faster then restarting your headset. Press question mark to learn the rest of the keyboard shortcuts. thanks [Support](http://support.logitech.com) Any idea why? If not, try re-pairing using these instructions. Vous pouvez modifier vos choix à tout moment dans vos paramètres de vie privée. 4.3 out of 5 stars 14,662. I Thought the only option was to RMA it. Not a fix but faster than reinstalling fw all the time. Anyway on the headset there's a button to mute the mic.